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With your Signia hearing aids, you now experience even more than the best hearing aid technology. You also enjoy the gold standard in support through guided assistance, personal progress monitoring and live communication with your hearing care professional via CareChat (text message, phone call or video call), wherever you are.


The hearing care professional in your pocket.

The myHearing App is your tool to connect with your hearing care professional, get to know and evaluate your hearing aids and get immediate assistance to adjust your hearing aid settings without paying a visit.

In as little as 10 minutes a day, the myHearing App helps you:

  • Learn about your hearing aids so you become familiar with them more quickly.
  • Provide feedback on your experience for better individualization.
  • Communicate with your hearing care professional in real time via CareChat (text message and phone call – you can also be connected via video call) and let him adjust your hearing aids remotely as you need it.

My Hearing Success: Get the best out of your hearing system.

  • Rate your new hearing aids’ performance across a range of tasks to make sure they work for you.
  • Let your Hearing Care Professional see your feedback to optimize the settings.
  • Learn at your own pace via the myHearing App so you never miss something important about your new hearing aids.

My Hearing Aids: Address minor issues with ease.

  • Make minor adjustments to essential functions such as volume and programs when needed.
  • Find answers to the most common questions easily within the myHearing App: All answers are specific to your type of hearing aid.

My Hearing Care Professional: Get help immediately wherever you are.

  • Got a question? Need advice? Simply contact your hearing care professional and they will get back to you.
  • Access the best service anywhere with the hearing care professional in your pocket.

Download myHearing App

The myHearing App is available as a free download for both iOS and Android devices via the App Store® or Google Play™. Your Hearing Care Professional will typically help you download and install the app at the shop so it is ready for use.




How to handle the myHearing App

myHearing App FAQs

Mobile devices compatible with the myHearing App:

Apple devices: The myHearing App is compatible with all Apple devices with the iOS version 9.0 and higher.

Android devices: The myHearing App is compatible with most of the Android (Android 5.0 and higher) devices.

For the optimal stability of the app while using it with our Bluetooth hearing aids we recommend using the following Android devices:

 Android Whitelist myControl
  • Samsung Galaxy S9 (Android 8.0 or higher)
    • SM-G960F
    • SM-G960U1
  • Samsung Galaxy S8 (Android 7.0 or higher)
    • SM-G950F
    • SM-G950U1
  • Samsung Galaxy Note 8 (Android 7.1.1 or higher)
    • SM-N950U1
  • Samsung Galaxy S7 (Android 7.0 or higher)
    • SM-G930FD
    • SM-G930V
  • Samsung Galaxy S7 Edge (Android 7.0 or higher)
    • SM-G935F
  • Samsung Galaxy J7 (Android 7.0 or higher)
    • SM-J730F
  • Samsung Galaxy S6 (Android 6.0.1 or higher)
    • SM-G920I
  • Samsung Galaxy S6 Edge (Android 7.0 or higher)
    • SM-G925F
  • Samsung Galaxy S5 (Android 6.0.1 or higher)
    • SM-G900F
    • SM-G900V
  • Samsung Galaxy A5 (Android 8.0 or higher)
    • SM-A520F
    • SM-A510F
  • Samsung Galaxy A3 (Android 8.0 or higher)
    • SM-A320FL
  • Google Pixel 3 (Android 9.0 or higher)
    • All models
  • Google Pixel 2 (Android 9.0 or higher)
    • All models
  • Google Pixel (Android 7.1.2 or higher)
    • All models
  • Google Pixel XL (Android 9.0 or higher)
    • All models
  • HTC 10 (Android 6.0.1 or higher)
    • All models
  • Huawei P20 (Android 8.1 or higher)
    • EML-29
  • Huawei Nexus 6P (Android 8.0 or higher)
    • Nexus 6P
  • LG Nexus 5X (Android 6.0.1 or higher)
    • Nexus 5X
  • OnePlus 6 (Android 8.1.0 or higher)
    • A6003

New phones may be added to this list.